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Over the past three years, &FLUENCE has worked intensively with Rijk Zwaan, a globally operating company specializing in the breeding of vegetable and fruit seeds, with customers from Asia to Latin America. What started as an assignment to provide insight into negotiation skills has grown into a collaboration in which we strengthen their global teams and elevate their customer relationships.

From Insight to Impact

&FLUENCE started by advising on negotiation processes within the company. Soon, we jointly saw the potential for Rijk Zwaan to look beyond just skills. &FLUENCE looked at how Rijk Zwaan's teams worldwide can close even better and more sustainable deals. Not only for Rijk Zwaan itself, but for all parties involved.

In doing so, we set up a series of training courses and guided sessions, each time tailored to the specific context of a region. With a practical approach, also known as 'learning by doing', we supported their Global Client Group to make sustainable progress.

Digging Deeper into Existing Relationships

An important insight from our collaboration is that there is often much more value hidden in existing partnerships than seems at first sight. Therefore, we did not look at how to make the pond bigger, but rather how to make the pond deeper. We helped Rijk Zwaan make the shift from purely transactional to strategic, sustainable customer relationships. This means: not just focusing on complying with contractual agreements, but looking together at the larger context. What do we want to achieve together in the future? How do we get there, as partners?

The result? 

Customer relationships that go beyond a simple contract. Because when you invest in trust, shared ambitions, and long-term value, collaborations emerge that are truly fruitful, for all parties. 

The collaboration with Rijk Zwaan underscores our work at &FLUENCE: thinking along strategically, understanding the context, and creating solutions that everyone is happy with. And with that, we achieve sustainable growth that goes beyond today's deal.

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